WebOrbito (“WebOrbito”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we handle personal information collected through our website, https://weborbito.com/ (the “Website”), in accordance with Japan’s Act on the Protection of Personal Information (Act No. 57 of 2003, as amended) (the “APPI”) and related guidelines.

1. Business Operator

Business name: WebOrbito
Address: Tokyo, Japan
Contact: info@weborbito.com

2. Personal Information We Collect

Information you give us. When you use the contact or enquiry form on the Website, or email us, we collect the information you choose to provide. This may include:

Your name
Company or organisation name
Email address
Phone number
Details of your project, budget or enquiry

Information collected automatically. When you visit the Website, we use Google Analytics 4 to collect information about how the Website is used. This includes:

Pages visited and time spent on them
How you arrived at the Website (for example, from a search engine or link)
Device type, browser and operating system
Approximate location (country or city level)
Cookie identifiers and similar online identifiers

We do not use this analytics data to identify you personally.

3. Purposes of Use

We use personal information only for the following purposes:

To respond to your enquiries and requests
To prepare quotes, proposals and estimates for web design and development services
To enter into and perform contracts with our clients
To communicate with you about projects you have engaged us for
To analyse Website traffic and improve the Website’s content and usability
To comply with legal obligations

We will not use personal information beyond these purposes without your consent, except where permitted by law.

4. Google Analytics and Cookies

The Website uses Google Analytics 4, a service provided by Google LLC, to understand how visitors use the Website. Google Analytics uses cookies to collect data. This data is collected and processed by Google under Google’s own privacy policy.

How Google uses data: https://policies.google.com/technologies/partner-sites
Google Privacy Policy: https://policies.google.com/privacy

You can stop Google Analytics from collecting your data in either of these ways:

install the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
disable cookies in your browser settings

Disabling cookies should not stop you from using the Website.

5. Provision to Third Parties

We will not provide your personal information to third parties without your prior consent, except in the following cases:

When required by law
When necessary to protect a person’s life, body or property and it is difficult to obtain your consent
When necessary to cooperate with a national or local government body performing duties prescribed by law, and obtaining consent may interfere with those duties
Other cases permitted under the APPI

6. Entrustment to Service Providers

We may entrust the handling of personal information to service providers in order to operate our business. Examples include website hosting, email services and form-processing tools. In these cases, we select providers who handle personal information appropriately, and we supervise them as necessary and appropriate.

7. Transfer of Personal Information Outside Japan

Some of our service providers, including Google LLC, are located outside Japan, for example in the United States. As a result, your information may be stored or processed outside Japan.

About the United States. The United States does not have a single comprehensive federal law on the protection of personal information. Instead, protection is provided through sector-specific federal laws and state laws, such as the California Consumer Privacy Act. For more information about personal information protection systems in other countries, see the Personal Information Protection Commission of Japan: https://www.ppc.go.jp/

Where we transfer personal information to a third party outside Japan, we do so in accordance with the APPI. This means we either obtain your consent or ensure the recipient has put in place a system that meets the standards set by the APPI.

8. Security Control Measures

We take the following measures to prevent the leakage, loss or damage of personal information:

Organisational measures: we designate a person responsible for handling personal information and maintain internal rules for its handling.
Human measures: we train staff on the proper handling of personal information.
Physical measures: we restrict access to areas and devices where personal information is handled, and we protect devices from theft and loss.
Technical measures: we use access controls, strong passwords, SSL/TLS encryption on the Website, and security software.
Understanding the external environment: where we store personal information outside Japan, we take security measures based on an understanding of that country’s personal information protection system.

9. Your Rights: Disclosure, Correction and Suspension of Use

Under the APPI, you may request that we:

notify you of the purposes of use of your personal information
disclose the personal information we hold about you, including records of provision to third parties
correct, add to or delete inaccurate information
stop using or delete your information
stop providing your information to third parties

To make a request, please contact us using the details in Section 10. We will verify your identity before responding. We will respond without delay, except where the APPI allows us to refuse the request.

10. Changes to This Privacy Policy

We may update this Privacy Policy when laws change or when our services change. The updated version takes effect when we publish it on this page, unless we state otherwise.

11. Language

This Privacy Policy is provided in Japanese and English. If the two versions differ, the Japanese version prevails.